Who designs banking software? Who designs banking software?
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  1. #1

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    Default Who designs banking software?

    Paid a bill last week via internet banking from my personal account and the payee sent a kind thank you showing the payment. But it appeared with my company moniker rather than my personal one. Not happy about that so calls the bank and the nice lady in Glasgow agreed that was odd so checked with colleagues what was going on. Because the accounts are linked all transfers will appear as if from the corporate account was the reply and this was always the case What twit thought it OK to show payments from an account showing as if from a different one? So I raised a complaint but that'll go into room 101, as its for my benefit

    Continued to get her to remove three ancient and well dead CC accounts from the internet banking and an old pass book one that was closed some time ago. What are these systems doing

    Then I got onto the subject of primary and secondary access. At the moment they only allow one primary even though we have two directors who should both have full and equal access. To get around that we need to upgrade to something called Business On Line, but the fee is double for that

    Like the title says who designs these systems and then states on all correspondence that its 'for your benefit'? Erm no its not

    BTW, this is Yorkshire, erm Clydesdale, erm NAB, erm Virgin, erm who does own it?


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    Here, have some Play Doh.
    The greatest trick the devil ever pulled was convincing the world that he didn't exist

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    Main issue here is that most banking systems are built on old mainframe systems. Skills are scare, probably limited documentation and moving to a more customer centric system is risky

    Most banks will spend time developing what requirements the regulator has (PSD2 / Open banking etc.) and then spend time on other activities

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    Quote Originally Posted by LondonManc View Post
    Here, have some Play Doh.
    You've run out of the worlds smallest violins?
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    Quote Originally Posted by northernladuk View Post
    You've run out of the worlds smallest violins?
    Play Doh is the new violin. Cheaper, safer, more colours.
    The greatest trick the devil ever pulled was convincing the world that he didn't exist

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    Quote Originally Posted by LondonManc View Post
    Play Doh is the new violin. Cheaper, safer, more colours.
    it worked for SAS he threw his crayons down and is gibbering in the corner.
    "If you didn't do anything that wasn't good for you it would be a very dull life. What are you gonna do? Everything that is pleasant in life is dangerous."

    I want to see the hand of history on his collar.

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    Quote Originally Posted by LondonManc View Post
    Play Doh is the new violin. Cheaper, safer, more colours.
    Didn't they just discover it's got arsenic or lead or something dangerous in it? Or did you add that to the batches you give to bedwetters?
    'CUK forum personality of 2011 - Winner - Yes really!!!!

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