Ah, *that* Dido Harding...

[SueEllen]

"Technically" not her fault, as all of of us real techies know all too well (if someone is to blame, it will be someone so far removed from the actual coalface that she will have never even heard of them). If I had a client history like that, I think I'd struggle to work again outside the fast-food delivery industry, and I've forgotten how to ride a bike...

It is her fault.

She is the leader and leaders should take the flack as well as the credit for their team.