bad service from a online retailer bad service from a online retailer
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  1. #1

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    lilelvis2000 is a permanent contractor

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    Default bad service from a online retailer

    Anyone get bad service from an online retailer.

    I just bought a new digital camera and SD card. Turns out the card they sent was the wrong one. So I contacted them. no reply after 10 days. I then faxed them. I got the reply immediately - scribbled on top of my original fax and sent back to me like that - no cover page at all. Basically telling me what a F'ing this and that I am because they have replied (they haven't). But Oh well yes we will exchange it for you anyway.

    Great attitude. Must be run by a bunch of crochety old geezers who just can't take criticism.

  2. #2

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    BoredBloke 's job has never been outsourced

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    name and shame then
    Rule Number 1 - Assuming that you have a valid contract in place always try to get your poo onto your timesheet, provided that the timesheet is valid for your current contract and covers the period of time that you are billing for.

    I preferred version 1!

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    Name and shame

  4. #4

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    DodgyAgent is NOT a disguised employee


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    Quote Originally Posted by lilelvis2000
    Anyone get bad service from an online retailer.

    I just bought a new digital camera and SD card. Turns out the card they sent was the wrong one. So I contacted them. no reply after 10 days. I then faxed them. I got the reply immediately - scribbled on top of my original fax and sent back to me like that - no cover page at all. Basically telling me what a F'ing this and that I am because they have replied (they haven't). But Oh well yes we will exchange it for you anyway.

    Great attitude. Must be run by a bunch of crochety old geezers who just can't take criticism.
    Had they signed the contract ?

    perhaps this is how you should react
    http://forums.contractoruk.com/thread19826.html

  5. #5

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    Contract?

    The retailer in question is CameraBox.

    Great prices, great delivery (next day) but crap customer service. Just pray nothing goes wrong or you are F**ked.

    I looked up their reviews on Pricerunner and that's pretty much the rule. Too bad I didn't look them up until today.

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