Has anybody tried to get a business phone out of them? I'm having a mare trying to get two handsets on their sharetime price plan. Much of it seems to involve their staff not reading what I sent through..
So far I have had to create a purchase order.
Knocked up a word doc with company details on it - name, registered office, company number. This was signed with the word Director under my name. It listed what I wanted i.e. make and model of the handsets and the tarriff. Was knocked back on the grounds that it wasn't on company noteheaded paper. That it didn't detail what I wanted (it did) and that it didn't state my postion in the company (it did).
Produced a second, much more professional looking one. This one was knocked back because
1 - the company isn't registered!! It shows on companies house website and shows that I am fully up to date with everything.
2 - That the phone number I gave out was not a business phone but a residentail one - Why would I need a business fixed land line when I have a mobile!
At no time can you speak to the people who are rejecting the purchase orders and there is nowhere where you can find out the info which goes in them.
Onto another phone company!
So far I have had to create a purchase order.
Knocked up a word doc with company details on it - name, registered office, company number. This was signed with the word Director under my name. It listed what I wanted i.e. make and model of the handsets and the tarriff. Was knocked back on the grounds that it wasn't on company noteheaded paper. That it didn't detail what I wanted (it did) and that it didn't state my postion in the company (it did).
Produced a second, much more professional looking one. This one was knocked back because
1 - the company isn't registered!! It shows on companies house website and shows that I am fully up to date with everything.
2 - That the phone number I gave out was not a business phone but a residentail one - Why would I need a business fixed land line when I have a mobile!
At no time can you speak to the people who are rejecting the purchase orders and there is nowhere where you can find out the info which goes in them.
Onto another phone company!
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