Jeez, I really hope I never get investigated by HMRC because I've just spent 20 minutes or so talking to a very unhelpful lady on their so called help line. I've got a PAYE bill to pay & haven't done one in ages - all I wanted to know is the frikkin tax office account reference so I can make the payment online in time for the deadline but it's like getting blood out of a stone. She claimed to not know what the hell I was on about even when I told her in great detail exactly what I needed it for & she was bloody rude as well. Anyhow, to cut a long story short, I found out what it was I wanted & then she wanted a load of information that I didn't have to hand & had to ring my accountant before getting back to her. And you know what? She put me through all that just to tell me she couldn't let me have it over the phone - she can only send it in the post. I sometimes get the feeling that they make it as difficult as possible for you so you just end up giving in and getting a job like everyone else
mad
mad
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