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  1. #1

    Richer than sasguru

    DimPrawn is a fount of knowledge

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    Default One years guarantee

    Quick moan about so called guarantee.

    Bought a cheap Android tablet.

    Zoostorm PlayTab PC - Tablets | Ebuyer.com

    It's now broken (intermittent fault with lines on screen).

    Well, according to ebuyer I have to send it to ZooStorm.

    They say "sure, we will fix it, however read our T&C's before you do".

    Basically. If they find no fault they bill me £70. If they believe the item has suffered physical damage, they bill me £70.



    Feck right off.

    So bought a Nook HD+ and chucked the playtab in a drawer.
    I was miserable and depressed, but CUK turned it all around. Now I'm depressed and miserable.

  2. #2

    Contractor Among Contractors

    Dallas has more data than eek


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    Quote Originally Posted by DimPrawn View Post
    Quick moan about so called guarantee.

    Bought a cheap Android tablet.

    Zoostorm PlayTab PC - Tablets | Ebuyer.com

    It's now broken (intermittent fault with lines on screen).

    Well, according to ebuyer I have to send it to ZooStorm.

    They say "sure, we will fix it, however read our T&C's before you do".

    Basically. If they find no fault they bill me £70. If they believe the item has suffered physical damage, they bill me £70.



    Feck right off.

    So bought a Nook HD+ and chucked the playtab in a drawer.
    For next time, throw this rule at them :

    Two-year warranty loophole (EU law) | This is Money

    I have used it a few times with faulty products, has always worked so far.

  3. #3

    Contractor Among Contractors

    DirtyDog has more data than eek

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    Ask your credit card company to start a chargeback, as it's not fit for purpose.
    Quote Originally Posted by MaryPoppins View Post
    I hadn't really understood this 'pwned' expression until I read DirtyDog's post.

  4. #4

    Super poster

    fullyautomatix 's job has never been outsourced

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    This used to be a contractor's playground and now we discuss cheap nasty stuff.

    I bought Microsoft Surface and after severe punishment by my daughter every day its still going strong.

  5. #5

    More fingers than teeth

    scooterscot - scorchio!

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    you people

    Get a Mac.
    “We've always defined ourselves by the ability to overcome the impossible. And we count these moments. These moments when we dare to aim higher, to break barriers, to reach for the stars, to make the unknown known. We count these moments as our proudest achievements. But we lost all that. Or perhaps we've just forgotten that we are still pioneers. And we've barely begun. And that our greatest accomplishments cannot be behind us, because our destiny lies above us.”

  6. #6

    Double Godlike!

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    had a similar problem with a cheap tablet from Maplins...

    but every time I get a problem I take it back and they swap it for one that is working...

    i got it in march and am on my third replacement (well I say me I mean my 7 year old daughter!)

    Maplins ftw!

  7. #7

    Richer than sasguru

    DimPrawn is a fount of knowledge

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    Yes, it is cheap and nasty, but I wanted to try Android without a big outlay.

    What I'm saying now is a lot of Internet retailers offer no after sales service now, just "contact the manufacturer for repair".

    In the old days you'd take it back to the shop, show it didn't work and pick up another.
    I was miserable and depressed, but CUK turned it all around. Now I'm depressed and miserable.

  8. #8

    My post count is Majestic

    vetran is always on top

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    Quote Originally Posted by scooterscot View Post
    you people

    Get a Mac.
    why is every Post about Scotland?
    "If you didn't do anything that wasn't good for you it would be a very dull life. What are you gonna do? Everything that is pleasant in life is dangerous."

    I want to see the hand of history on his collar.

  9. #9

    Super poster

    fullyautomatix 's job has never been outsourced

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    Quote Originally Posted by DimPrawn View Post
    Yes, it is cheap and nasty, but I wanted to try Android without a big outlay.

    What I'm saying now is a lot of Internet retailers offer no after sales service now, just "contact the manufacturer for repair".

    In the old days you'd take it back to the shop, show it didn't work and pick up another.
    Cheap and nasty and made in China is built to last 2 months. Not 20 years.

  10. #10

    Contractor Among Contractors

    bless 'em all has no reputation


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    Quote Originally Posted by DimPrawn View Post
    Yes, it is cheap and nasty, but I wanted to try Android without a big outlay.

    What I'm saying now is a lot of Internet retailers offer no after sales service now, just "contact the manufacturer for repair".

    In the old days you'd take it back to the shop, show it didn't work and pick up another.
    You still can - even if the retailer tries to ignore the sale of goods act it still applies.

    You entered into a contract with the retailer, not the manufacturer. The act gives the retailer certain responsibilities that they can't get out of.

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