
Originally Posted by
bedworthlad1972
Hi there, I concur with your concern, but the fact that we can talk to them is a relief in my opinion. For now, I reserve judgement and think that they will support us. How long did it take for them to respond with the appeal letter wording? Would you mind pasting the appeal letter wording here, just to cross reference it with other postings on this site? I have sent an email to Edge, and spoken to them. They have a 48 hour backlog, however, so I have not had the appeal wording back. Not really surprised as I can imagine they are inundated with queries.