Originally posted by ComplianceLady
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An agency role to date has been to put PEOPLE into people shaped slots at the end client.
The agency role is not to find a set of SERVICES suitable for service shaped hole at the end client.
It may be that the end client has not yet made the mental shift required to admit a services contract into a space where formerly there was a contractor/oversight role. Some end clients may never get there.
Equally though, a PEOPLE agency moving into a SERVICE "seek and place" agency requires a number of changes, internally and externally, in order not only to do this, but importantly to be seen to be doing this.
If I were in HMRC, post 2020 I'd be selecting all those agencies that have survived the reform and asking for details of who/what they have placed where and why.
An agency that has failed to offer true, honest, genuine and actual SERVICES contracts will be on the first page of my list of ones to enquire further.
I very much get the point that agencies need to be educating individuals as to how to navigate the new landscape, but they also need to look at themselves.
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