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  1. Replies
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    Voting opened on 2nd Dec, price rise thread was...

    Voting opened on 2nd Dec, price rise thread was started on 4th Dec. Played a blinder. :wink
  2. It is - the development team sit right above my...

    It is - the development team sit right above my head!



    I don't think this is much the case any more - software tie-in is a bit of a 1990s tactic. Any system worth its salt should let people...
  3. I wrote about this not too long ago (here -...

    I wrote about this not too long ago (here - https://www.crunch.co.uk/blog/small-business-advice/2014/04/24/footballers-paid-average-wage/ ) - AFAIK you're right, players are employed on PAYE...
  4. Emphasis on the ASAP, from the sounds of things.

    Emphasis on the ASAP, from the sounds of things.
  5. If you wanted to sign up with us you'd have to go...

    If you wanted to sign up with us you'd have to go through the whole accountant professional clearance rigmarole to transfer over from your current accountant, then do it the other way around to...
  6. IIRC there was one a few years back but it...

    IIRC there was one a few years back but it descended into something of a farce when people started faking reviews to stay on top.

    There are so many bits to accountancy services these days (company...
  7. Same company now, isn't it?

    Same company now, isn't it?
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    Yup, named account manager! :smile

    Yup, named account manager! :smile
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    Good timing too - go have a drink :happy

    Good timing too - go have a drink :happy
  10. That would equal £150k plus for people like SJD...

    That would equal £150k plus for people like SJD though. I imagine some small firms will pay it but I'm not aware of any of the big boys that would.
  11. Precisely. Only sensible explanation to me is...

    Precisely. Only sensible explanation to me is that Lloyds are working on their own Data Service-esque solution and inserted the clause ahead of time.
  12. Lloyds actually ammended their Ts&Cs a while ago...

    Lloyds actually ammended their Ts&Cs a while ago to include this clause:



    Which some Yodlee-esque aggregators I've spoken to say puts them in the clear (although Yodlee themselves, AFAIK,...
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    FreeAgent is great, but that's not unique. We and...

    FreeAgent is great, but that's not unique. We and a few others have done that for quite a while.
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    We can :smokin RTI PAYE, VAT & Annual accounts...

    We can :smokin

    RTI PAYE, VAT & Annual accounts are all generated and filed automatically through HMRC's API (although they're still manually checked and signed off by accountants).

    We can't do...
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    Can't speak to their service levels, but I met a...

    Can't speak to their service levels, but I met a bloke from Brooksons at an event last year and he was really nice. :o
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    Would be interested to know what you dig up -...

    Would be interested to know what you dig up - their domain is registered through an identity protection service which make me suspicious. Difficult to take things like this seriously if you can't see...
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    I'd agree with everyone else's comments about...

    I'd agree with everyone else's comments about take home pay calculations, it's worth interrogating how people arrive at their numbers though. Are they using a 48 / 50 / 52 week working year, for...
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    I did mention my consultation fee, didn't I? :wink

    I did mention my consultation fee, didn't I? :wink
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    Being as specific as I can be without touring the...

    Being as specific as I can be without touring the office with a pad of paper asking for everyone's qualifications. They're all on LinkedIn if you're desperate to find out.

    I'm both - day job is at...
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    Improving bank feeds is a huge ongoing project...

    Improving bank feeds is a huge ongoing project for us. We're not happy with the industry standard (Yodlee) from a security point of view so we've developed a few of our own, which we're hoping to...
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    To clarify - an API that doesn't require a very...

    To clarify - an API that doesn't require a very close working relationship or a suitcase of cash to get access to :wink

    But for what it's worth Barclays Data Services is the best effort from a...
  22. I'd let them know first, and make sure they...

    I'd let them know first, and make sure they report it to the Information Commissioners Office - by law they have to report every data protection breach, and this sounds like a fairly serious one!
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    It's far from ideal, I agree. One day a bank will...

    It's far from ideal, I agree. One day a bank will decide to build a proper API. :(
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    As FaQQer kindly pointed out, I said vast...

    As FaQQer kindly pointed out, I said vast majority client facing, not just accountants. We have Account Managers, payroll managers, admins etc. etc.



    We actually have a pretty good solution...
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    Ahh fair point - Snap is a white-labelled version...

    Ahh fair point - Snap is a white-labelled version of Receipt Bank. The web app is all our own work though! If you want to DM me your company name I'll see if I can get a better answer for you on...
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    I mean in the sense that most accountancy firms...

    I mean in the sense that most accountancy firms use third-party software (FreeAgent / Xero etc.) or slap a pretty interface on a file upload form and call it software (that may or may not be a dig at...
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    You do indeed have it all wrong - we're a full...

    You do indeed have it all wrong - we're a full service (online software + accountants + filings).

    Primary different between us and other similar firms is we develop our software in-house so we can...
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    Team here is 150+ and growing, vast majority...

    Team here is 150+ and growing, vast majority being client-facing Account Managers and Accountants. And trust me we get some weird queries.



    We have full data import / export like most other...
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    Yeah various bits of demo accounts are blocked...

    Yeah various bits of demo accounts are blocked off to stop people accidentally invoicing real people or trying to file actual payroll with HMRC - we're hoping to have it sandboxed soon so people can...
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    Varies quite a bit depending on the firm,...

    Varies quite a bit depending on the firm, although most of the big contractor firms have similar offerings these days which would include everything you've listed.

    Companies House paperwork...
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    Sounds like a cowboy. If it wasn't agreed in...

    Sounds like a cowboy. If it wasn't agreed in advance then don't pay.
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    We do - but obviously with Crunch you have the...

    We do - but obviously with Crunch you have the accountant bundled in too so the price is a bit higher.
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    Nah - "Non-PE owned" will be a selling point in...

    Nah - "Non-PE owned" will be a selling point in it's own right soon! :wink
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    Crikey - lots of money flying around this sector...

    Crikey - lots of money flying around this sector at the moment.
  35. Surprised Receipt Bank hasn't been mentioned yet...

    Surprised Receipt Bank hasn't been mentioned yet - really nice mobile app + OCR to spreadsheet / API to your software of choice.
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    As NLUK said, this is more-or-less the standard...

    As NLUK said, this is more-or-less the standard setup for contractor accountancy firms. That said, we did recently add a new package that includes the "pro-active" (quotes because this means...
  37. Actually we do that too. :wink

    Actually we do that too. :wink
  38. +1 for Duedil. No idea if it gives the most raw...

    +1 for Duedil. No idea if it gives the most raw access, but it sure is pretty.
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    This is getting fun. :popcorn:

    This is getting fun. :popcorn:
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    Err, no relation. :eek:

    Err, no relation. :eek:
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    That's a rather miserly assessment! We must be...

    That's a rather miserly assessment! We must be the only call centre in the world that's ACCA / AAT / PCG accredited in that case. :wink
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    We're actually bigger than a few of the "big...

    We're actually bigger than a few of the "big boys" now :wink
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    We've had a few panicked emails from clients...

    We've had a few panicked emails from clients who've been told similar things by agencies. Upon further inspection the agencies did seem to have rather cosy relationships with a few big umbrellas - I...
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    One of the programmers who works on Bitcoin has...

    One of the programmers who works on Bitcoin has been paid only in Bitcoin, and he estimates he's made about $800 per penny invested (In this piece -...
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    Hi Gabriel, I can see we've had a few problems...

    Hi Gabriel,

    I can see we've had a few problems with your accounts but nothing particularly out of the ordinary. A back-and-forth with your Account Manager is all part of the process - we have to...
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    Everything has to go up in price now and again...

    Everything has to go up in price now and again unfortunately, and it was our first price rise in five years!
  47. Replies
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    Hello! I can't see any previous posts from you...

    Hello! I can't see any previous posts from you about us - could you DM me your details? "Codfather" not turning up anything in our CRM :smile

    With regards to response times, see my previous reply....
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    Hey there, Thanks for the feedback - can you...

    Hey there,

    Thanks for the feedback - can you DM me your details so I can look into this for you?

    On the Self Assessment front, we offer it as an optional extra as lots of our clients (almost...
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    Blimey, thanks for the honest (and comprehensive)...

    Blimey, thanks for the honest (and comprehensive) feedback! Really pleased you like the software, seems we've let you down a bit on the service side though. Just to answer some of your points...

    ...
  50. All of the above, really. Each element on its own...

    All of the above, really. Each element on its own may be manageable, but when you start stacking them up you suddenly end up with a little house of financial cards. That's when an accountant is your...
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