Vax VRS5W - Anyone got one or knows someone that does? Got a question

[northernladuk]

Trying to repair the in-laws VRS5W who tell me no water is coming out but then the other one tells me its leaking out the top bit.

It's the orange model in the picture below.

I need a picture or someone to tell me what the connector in the machine that you push the new water reserve on to looks like. It's just a hole on theirs but the water reserve has a spring loaded valve so I am guessing a part is missing that the water reserve pushes on to. Anyone get a pic or a description of what they have to me please?

[WTFH]

Have you asked your accountant?

[northernladuk]

Have you asked your accountant?

You think I haven't tried that? Believe me, I only ask on here out of sheer desperation. The only other option I have after this is mumsnet....

Reported for trolling.

[WTFH]

You think I haven't tried that? Believe me, I only ask on here out of sheer desperation. The only other option I have after this is mumsnet....

Reported for trolling.

Are you providing on-site support, or is this remote?

[northernladuk]

Are you providing on-site support, or is this remote?

I am isolated in a clean room (the garage) in full PPE, apron, face shield, gloves and mask. I even shout things like 'I'm going for his funny bone' when I'm rooting around but only people over 40 will know why.

[ladymuck]

User manual?

http://library.vax.co.uk/resource/71...QEd80V9cFZISS6

[northernladuk]

User manual?

http://library.vax.co.uk/resource/71...QEd80V9cFZISS6

Not enough detail. I need a picture or description of exactly what the hole the water bottle goes in to looks like. It's just a plastic well on mine. Am sure there should be some seal or something.

[darrylmg]

Not enough detail. I need a picture or description of exactly what the hole the water bottle goes in to looks like. It's just a plastic well on mine. Am sure there should be some seal or something.

Google image search:
https://www.google.com/search?q=vax+"vrs5w"+o-ring+seal+reservoir&prmd=sivn&source=lnms&tbm=isch &sa=X&ved=2ahUKEwjm4uXvqIzqAhWHYsAKHaNuCzEQ_AUoAno ECAoQAg&cshid=1592516176168&biw=712&bih=1138&dpr=2 .25


Might show enough?