Parasol Group: Do not use this umbrellas / ltd limited liability company Parasol Group: Do not use this umbrellas / ltd limited liability company - Page 2
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  1. #11

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    Quote Originally Posted by Beiberbuffet View Post
    The tax return was included in the weekly payments to parasol. The tax return was part of the service they offered to paying customers to handle the tax side of things at the end of the year as well as doing payroll. So you haven’t quite got the tax situation correct.
    So your complaint is that they advertised a service and didn't actually do what they promised to do.

    Fair enough - but to me any umbrella offering to do your self assessment is a massive red flag - what are they trying to hide and why?
    merely at clientco for the entertainment

  2. #12

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    Quote Originally Posted by Beiberbuffet View Post
    The tax return was included in the weekly payments to parasol. The tax return was part of the service they offered to paying customers to handle the tax side of things at the end of the year as well as doing payroll. So you haven’t quite got the tax situation correct.
    Are you sure self-assessment is part of Parasol's Umbrella service? I can't see that mentioned on their website, but perhaps it was some special service they only offered you.

    What specifically did you sign that said they'd do your self-assessment? How much were you paying for this? Was it via Parasol, or their accountancy arm (ClearkSky)?
    Last edited by Paralytic; 16th November 2020 at 09:22.

  3. #13

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    Quote Originally Posted by Paralytic View Post
    Are you sure self-assessment is part of Parasol's Umbrella service? I can't see that mentioned on their website, but perhaps it was some special service they only offered you.

    What specifically did you sign that said they'd do your self-assessment? How much were you paying for this? Was it via Parasol, or their accountancy arm (ClearkSky)?
    I am in discussions with Parasol as will be starting a contract in Dec and the client has said they only work with Parasol. I can confirm they offer 2 levels of service, Standard and Platinum. The Platinum includes completion of self assessment. I couldn't find it on their website anywhere but they emailed me a pdf with the comparison. I've copy pasted the text here:

    Parasol is one of the largest professional employment organisations in the UK. We have
    helped over 100,000 contractors since our launch in 2000. We’ve highlighted some of the
    benefits below of both our standard and platinum employment solutions:

    Parasol Standard
    Our standard employment solution includes:
    • Online Portal - Easy to use, secure online
    portal available 24/7 for all admin.
    • Employee Support Team - Available to help
    with any queries 6 days a week including
    Saturdays.
    • Same Day Payroll Guarantee - If we have all
    the necessary information from the agency to
    identify the payment by 5pm, we guarantee
    to make the payment to you by same day
    payment. If we don’t send payment the same
    day, we’ll return the margin we have retained
    from you.
    • Multiple Payrolls - We run up to 5 payrolls daily.
    • Insurance - £20m comprehensive insurance
    package.
    • Expenses - Maximise your income through
    claiming legitimate business expenses.


    Parasol Platinum
    You have access to everything included in the
    standard employment solution, plus:
    • Dedicated Employee Support Advisor -
    Available to help you with any queries 6 days a
    week.
    • Free Self-Assessment Tax Return -
    Our specialist Tax Centre of Excellence offers a
    quick and easy tax return service.
    • Regular Reviews - We’ll call you regularly to make
    sure you’re getting the most out of working with
    Parasol and to ensure you’re maximising your
    income.
    • Optionis Rewards - We’re partnered with Remus
    Rewards, one of the UK’s largest providers of
    employee benefits. From your weekly shop to
    your annual summer holiday, you’ll be able to
    make significant savings with some of the biggest
    names on the high street.

    Parasol Standard
    £28.50 per week
    (net impact of £14.46)
    Parasol Platinum
    £35.00 per week
    (net impact of £17.76)
    W

  4. #14

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    Quote Originally Posted by gizzmo View Post
    I am in discussions with Parasol as will be starting a contract in Dec and the client has said they only work with Parasol. I can confirm they offer 2 levels of service, Standard and Platinum. The Platinum includes completion of self assessment. I couldn't find it on their website anywhere but they emailed me a pdf with the comparison. I've copy pasted the text here:

    Parasol is one of the largest professional employment organisations in the UK. We have
    helped over 100,000 contractors since our launch in 2000. We’ve highlighted some of the
    benefits below of both our standard and platinum employment solutions:

    Parasol Standard
    Our standard employment solution includes:
    • Online Portal - Easy to use, secure online
    portal available 24/7 for all admin.
    • Employee Support Team - Available to help
    with any queries 6 days a week including
    Saturdays.
    • Same Day Payroll Guarantee - If we have all
    the necessary information from the agency to
    identify the payment by 5pm, we guarantee
    to make the payment to you by same day
    payment. If we don’t send payment the same
    day, we’ll return the margin we have retained
    from you.
    • Multiple Payrolls - We run up to 5 payrolls daily.
    • Insurance - £20m comprehensive insurance
    package.
    • Expenses - Maximise your income through
    claiming legitimate business expenses.


    Parasol Platinum
    You have access to everything included in the
    standard employment solution, plus:
    • Dedicated Employee Support Advisor -
    Available to help you with any queries 6 days a
    week.
    • Free Self-Assessment Tax Return -
    Our specialist Tax Centre of Excellence offers a
    quick and easy tax return service.
    • Regular Reviews - We’ll call you regularly to make
    sure you’re getting the most out of working with
    Parasol and to ensure you’re maximising your
    income.
    • Optionis Rewards - We’re partnered with Remus
    Rewards, one of the UK’s largest providers of
    employee benefits. From your weekly shop to
    your annual summer holiday, you’ll be able to
    make significant savings with some of the biggest
    names on the high street.

    Parasol Standard
    £28.50 per week
    (net impact of £14.46)
    Parasol Platinum
    £35.00 per week
    (net impact of £17.76)
    W
    So that's the difference between the 2 products - everything I've seen made it look like it was designed for the agency to pick not the worker.

    I'm really unhappy with an umbrella company doing tax returns though - as the majority of "umbrella" companies that offer such things are usually doing it for their benefit (to hide the tricks and keep the scheme running longer) not the employees.

    Also how can Parasol help you maximise your income - it's PAYE (unless they talk about pensions and other salary sacrifice options they may offer but I don't know about.)
    merely at clientco for the entertainment

  5. #15

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    Quote Originally Posted by eek View Post
    I'm really unhappy with an umbrella company doing tax returns though - as the majority of "umbrella" companies that offer such things are usually doing it for their benefit (to hide the tricks and keep the scheme running longer) not the employees.
    I suspect this is just a marketing thing, and the actual SA work will get done by ClearSky who have the same registered address and are clearly closely related. I'd expect that to be in the T&Cs/smallprint.

  6. #16

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    Quote Originally Posted by eek View Post

    I'm really unhappy with an umbrella company doing tax returns though - as the majority of "umbrella" companies that offer such things are usually doing it for their benefit (to hide the tricks and keep the scheme running longer) not the employees.

    Also how can Parasol help you maximise your income - it's PAYE (unless they talk about pensions and other salary sacrifice options they may offer but I don't know about.)
    Agreed plus i have other income to declare in self assessment so i wouldn't be wanting them to do my self-assessment either - i don't really see much additional value in the platinum offering tbh.

  7. #17

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    Quote Originally Posted by gizzmo View Post
    Agreed plus i have other income to declare in self assessment so i wouldn't be wanting them to do my self-assessment either - i don't really see much additional value in the platinum offering tbh.
    I think reward schemes cost £1 / week or so a member in bulk...
    merely at clientco for the entertainment

  8. #18

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    Quote Originally Posted by Paralytic View Post
    Are you sure self-assessment is part of Parasol's Umbrella service? I can't see that mentioned on their website, but perhaps it was some special service they only offered you.

    What specifically did you sign that said they'd do your self-assessment? How much were you paying for this? Was it via Parasol, or their accountancy arm (ClearkSky)?
    It was included in the parasol price.

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