Originally posted by Masetw123
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Is Umbrella Company Right For Me?
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GoUmbrella review - the WORST I have ever gone through by a million miles
Hello,
I have been through a few umbrella companies before and this one drove me crazy. I think they might have actually had it in for me, I am still getting remnants of the mess they made months after my contract.
Their website for adding receipts and putting through pay claims was broken last year. I had to use an IE testing tool to be able to do it in IE6 for it to work, and it would still only work sometimes. Really buggy. A lot of phone calls back and forth and doing it again, etc.
They sent emails onto my employers to tell them of 'my mistakes' in the billing process when I was incorrectly paid due to their system.
They told me to submit through the wrong forms to make it easier to put through receipts, which have lead me to have to now fill out more forms to the tax office to retract the claims
Basically caused me no end of stress, a lot of condescending emails, made me look bad to my eployer, etc.
I originally went with them because they were the cheapest. It was a tiny amount less at the time. Can't tell you how badly I wished I hadn't.
I'm not normally this angry!!
Parasol were very good. A bit more expensive, but brilliant site, really easy, happy days. Else ask your employer who other people were happy with before. There's a few bad ones I've heard about and it can be horrible!!Comment
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