Band 6 Rostering Senior Specialist
Role Summary
The post holder will be responsible for implementing the full functionality of the Allocate Systems and supporting the development of e-rostering across the Trust. Working with the Rostering Operations Manager and key stakeholders, the Rostering Senior Specialist will lead rostering performance improvements and the achievement of e-Rostering KPIs throughout the Trust.
As a systems expert, the post holder will share their expertise and provide technical support and training to all Trust users of the e-Rostering system.
Location: Worthing, West Sussex
Job Type: Temporary
Duration of booking: Expected to last 3 months with possible extension
Proposed start date: ASAP
Pay Rates: Up to £24 per hour Umbrella or £20 per hour PAYE inclusive of holiday pay
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm
Sector: Healthcare
Based: Office / Hospital
Key Responsibilities
e-Rostering Performance & Service Development
* Monitor roster practices, develop improvement plans, and work with stakeholders to improve effective rostering.
* Maintain and communicate roster performance against set KPIs.
* Provide support/advice to roster managers and Directors of Nursing; present regular performance data.
* Lead the rollout and management of new or existing e-Rostering areas and system functionalities.
* Support the Trust to meet Workforce goals and NHSE/I benchmarks, implementing Lord Carter’s recommendations.
* Collaborate with Finance to improve establishment-control processes and ensure changes are reflected in HealthRoster.
* Develop operational policies and a wider range of rostering performance indicators to assist directorate teams.
* Identify training needs, develop sessions, and conduct post-implementation evaluations.
* Support the e-Rostering helpdesk to ensure a high-quality, responsive service.
Training
* Lead the development, organisation, and delivery of e-Rostering training (including online packages).
* Maintain a transparent system for training bookings and records.
* Create and update user guides and ensure best practice policies are readily available.
* Deliver regular and ad-hoc training across sites, evaluate sessions, and act on feedback for continuous improvement.
* Provide user profiles and train staff in their use.
General e-Rostering Duties
* Provide specialised rostering support; identify and resolve complex problems.
* Champion e-Rostering systems across all staff groups and external stakeholders.
* Work closely with the operations team to ensure timely advice and guidance.
* Review and refresh roster templates with unit managers.
* Assist the helpdesk team and support the rostering inbox as required.
* Undertake audits, manage workforce data for accuracy, and ensure compliance with Trust data policies.
* Carry out projects and escalate issues or data-quality concerns when necessary.
Payroll Support
* Assist the e-Rostering Team Leader with payroll processes, reconciliation of discrepancies, and resolution of pay queries as required.
Person Specification
Qualifications & Experience
Degree level education or equivalent experience. - Evidence of continued personal development. - Experience with electronic rostering applications. - Knowledge of rosters, clinical staff needs, and SOP development. - Experience managing change and providing project support. - Proven ability to design/deliver group and individual training; produce training materials. - Proficiency in Microsoft Word, Excel, and PowerPoint.
Skills & Abilities -
* Strong communication and relationship-building across professional levels.
- Ability to present complex information clearly.
- Skilled at training users with varying IT literacy.
- Capable of influencing others and producing clear reports and KPIs.
- Self-motivated, proactive, and detail-oriented.
- Effective time management; able to meet tight deadlines and prioritise multiple projects.
- Able to define objectives independently and delegate work appropriately.
- Flexible to meet service needs