ServiceNow Developer

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Position: ServiceNow DeveloperDuration: 6 monthsDay Rate: up to £650Location: Remote - Visit to London office twice a monthI'm currently working with a global shipping company who are looking to expand their ServiceNow team. They're looking for somebody to come in on a contract basis (inital 6 month contract) to lead the ServiceNow Platform.What You'll be Doing:Ensure the continual service improvement backlog is constantly groomed to show the priority of tasks against the value they bringEnsure that there is a reliable mechanism and process to allow for the configuration/customisation of the ServiceNow system, including creating workflows, UI, client scripts, business rules and asset discoveryUtilise scripting tools and ServiceNow functionality to create automate tasks within ServiceNowEnsure active integrations with existing tooling, such as SNOW, Finesse and SAP Success Factors are monitored and improved upon to develop the most concise picture of our assets, support picture and colleaguesResponsibility for the management, integration to and content of the Clarksons CMDB utilising ServiceNow discovery and ACC-VKnowledge management, utilisation, and measurementProvision of Technical and Service report writing and dashboard creation for team leads to drive down Incidents and see visible trendsPerform integrations and process automation using ServiceNow capabilities, ensuring that ServiceNow remains the focus point and linking tool to other departments backlogs, and tooling to allow for smooth integration and collaborationKey Skills and Experience:4+ years development experience within ServiceNow, administrating, designing, developing, and delivering on the platformAbility to multitask effectively during busy times and remain calm during stressful situationsDemonstrable expert knowledge and skills to create capabilities to drive self-service and automation. (Service Portal, Orchestration, Integration Hub)ServiceNow implementation and development experience in ITSM modules (Incident, Problem, Change, Service Catalogue/ Request Fulfilment, CMDB & Asset/Procurement)Strong Asset Management experience to drive governance, audit, and expenditure forecastsDesigning and developing custom applicationsPreferred Knowledge:ServiceNow Administrator CertifiedCertified Implementation SpecialistDelivered 3+ Projects on the ServiceNow platformExperience as a technical resource working on the development of ServiceNow solutions (essential)Good working knowledge of ITIL/ ITSM FrameworksExperience with any of the following ITSM, CSM, ITOM, SPM, and Integration Hub ExperienceExperience in implementing ServiceNow Self-Service PortalsStrong knowledge of utilising Flow Designer and Integration Hub to execute spokes and Powershell scripts over the MID Server to drive automationAbility to understand business requirements and convert them into solution designsUnderstanding and experience of implementing ServiceNow best practices