ServiceNow Architect

ServiceNow Architect

London (Hybrid)

3 Month Contract

£(Apply online only)/day (Outside IR35)

ServiceNow Architect needed with strong Telecoms industry experience. 3 Month Contract based in London (Hybrid). Start ASAP in July/August 2026.

Hybrid Working - 3 days/week remote (WFH), and 2 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

Leading ServiceNow architecture design + implementation of ServiceNow modules including: ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications.

Strong ServiceNow ITSM, plus 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).

Proven expertise in ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers.

Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.

Experience designing and implementing CMDB and Discovery.

Acting as the technical authority on ServiceNow architecture, design + best practices.

Defining + driving overall platform strategy, roadmap, and governance.

Ensuring platform scalability, security, performance, and integrations with other enterprise systems.

Providing technical leadership in solution design workshops, architecture reviews, and governance boards.

Working closely with key stakeholders, business analysts, and development teams to align solutions with business objectives.

ServiceNow qualifications preferred: CSA, CIS, CAD, CTA