Job Title: IT Hardware Asset Management (HAM) Analyst
Location: London
Rate: £200 per day (Inside IR35) OR 40,000 GBP/Annum Inside IR 35
Duration: 1-year contract
Hours: 8:00 am - 5:00 pm
The Role
We are seeking a detail-oriented IT Hardware Asset Management (HAM) Analyst to join a large-scale enterprise environment. You will take ownership of the full hardware lifecycle-from procurement and deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads.
The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms.
Key Responsibilities
Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles, and certified e-waste disposal.
CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness.
Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly.
Procurement & Financial Tracking: Monitor purchase orders, vendor deliveries, warranties, EOL/EOS timelines, and contract terms.
Reporting & Data Analysis: Use Excel (VLOOKUP, Pivot Tables) to track deployment trends, analyze inventory variances, and generate compliance reports.
Requirements
Experience: Good years in IT Hardware Asset Management or IT Service Transition within an enterprise setting.
Communication & EQ: Strong ability to articulate asset processes clearly and influence business stakeholders without relying on formal authority.
ServiceNow CMDB: Solid experience updating asset states, managing queues, and resolving data discrepancies.
Lifecycle Expertise: Clear, end-to-end understanding of the hardware lifecycle from dock to disposal.
Excel Skills: Proficient in VLOOKUPs, Pivot Tables, and multi-source data reconciliation.
Nice to Have
Exposure to Flexera, SCCM, Intune, or Nexthink.
ITIL, IAITAM, or COBIT certifications.
Apply: If you would be interested please share your updated cv on yogeshwari. sen @randstaddigital .com with your availability to discuss more about this role.
Randstad Technologies is acting as an Employment Business in relation to this vacancy
