Most technical author roles are writing roles. This one is a systems design role where the output happens to be documentation.
Salary & package
£45,000–£52,000 dependent on experience. Fixed-term maternity cover, with a genuine route to a permanent role. Office-based, Stratford-upon-Avon, Warwickshire
About NoMuda
NoMuda has been building VisualFactory, a manufacturing execution system, for over 25 years. It runs on the shop floors of manufacturers including Volvo, Bombardier and ThyssenKrupp, controlling and recording complex assembly and production processes. The team is around 50 people across the UK and US, with most of the UK team based near Stratford-upon-Avon. Lean principles run through how the company builds and works: “muda” is Japanese for waste.
The role
This hire covers maternity leave, but the plan is for it to become permanent if you build the function well. You'll design and run a documentation workflow where generative AI produces first drafts and you provide the technical understanding and editorial judgement to make them accurate. Get it right, and implementation teams move faster, customers adopt quicker, and support calls go down.
Key responsibilities
You'll:
Build prompts, templates and pipelines that turn changelogs, Jira tickets, specs and recordings into structured first drafts
Own the information architecture and style guide for the whole documentation set
Produce and maintain functional documentation, process guides and release notes as the product evolves
Work with development, implementation and customer success to capture knowledge and check technical accuracy
Set the quality standard for documentation and report against it
What you'll bring
Essential:
Solid technical writing experience on enterprise, industrial or otherwise complex software
Hands-on experience using generative AI tools (Claude, ChatGPT, GitHub Copilot or similar) inside a real, production documentation workflow, with output you can talk through at interview
Strong prompting skills: getting well-structured, accurate first drafts from large language models
Sharp editorial judgement: spotting where AI-generated content is wrong, ambiguous or subtly off, and fixing it
The ability to understand a deep technical product and write clearly about it for audiences from shop-floor operators to integration engineers
Useful, not essential:
Background in MES, ERP or manufacturing software
Docs-as-code experience: Markdown, Git and platforms such as Docusaurus, GitBook, Confluence or MadCap Flare
Experience building AI-assisted documentation pipelines or automations
API and integration documentation experience
Benefits & culture
Company catered lunches every 2 weeks
Onsite Gym
Dog Friendly Office
Stunning rural location for walks
EV Scheme (salary Sacrifice)
Company Sick Pay
Working arrangements
Location: Stratford-upon-Avon, Warwickshire (B95) | Office-based, five days a week
Contract: Fixed-term maternity cover, with a genuine route to permanent
This role is deliberately office-based, so you can work directly alongside developers, implementation consultants and customer success day to day.
Call to action
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