Housing Officer
West London | Hybrid Working | 9-Month Contract
Are you an experienced Housing Officer looking for a long-term contract where you can genuinely make an impact?
We're recruiting on behalf of a respected London housing provider for a Housing Officer to manage a diverse patch and deliver a first-class housing management service. This is a fantastic opportunity to join a supportive team in a well-established organisation committed to providing high-quality homes and services to its residents.
This is a true generalist Housing Officer position, giving you exposure to the full tenancy lifecycle, including tenancy management, anti-social behaviour, income collection, lettings, allocations, tenancy sustainment and resident engagement.
The Role
As a Housing Officer, you'll be responsible for managing your own housing patch and delivering excellent customer-focused services to residents.
Key responsibilities include:
Tenancy Management
Anti-Social Behaviour (ASB) Case Management
Rent Arrears & Income Recovery
Lettings & Allocations
Tenancy Audits & Home Visits
Mutual Exchanges & Transfers
Resident Engagement
Safeguarding & Tenancy Sustainment
Estate Inspections
Multi-Agency Working
Supporting Vulnerable ResidentsYou'll work closely with residents, local authorities and internal teams to ensure communities remain safe, sustainable and well managed.
About You
You'll have experience managing a housing patch and delivering excellent tenancy management services within a Housing Association or Local Authority. You'll be comfortable handling ASB, rent arrears, lettings and tenancy-related issues, while building strong relationships with residents and partner agencies. We're looking for someone who is organised, proactive and committed to delivering positive outcomes for both residents and communities.
What's on Offer?
£26 per hour
9-month contract
Hybrid working arrangement from West London
Supportive and collaborative team environment
Opportunity to manage your own patch
Immediate interviews availableIf you're an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you. Apply today with your CV for immediate consideration
