Credit Control / Debt Recovery OfficerLocation: Market Harborough (Hybrid - 3 days WFH, 2 days office) Contract: Temporary - 3 months initially. Hours: Full‑time, 37.5 hours per week Salary: £16.98 hourly rate (premium) Start: Flexible start and finish times available
About the Role
We're looking for a proactive, organised, and personable Credit Control / Debt Recovery Officer to join a friendly and supportive finance team based in Market Harborough.
This role has become available to help tackle a backlog of aged debt within trade waste, so you'll play a key part in improving cash flow and strengthening customer account management.
Key Responsibilities
Managing a portfolio of customer accounts to recover outstanding debt (Circa 800 customers across trade waste with £1.3 million aged debt)
Support smooth transition across new systems.
Making outbound calls and sending written communications to chase overdue payments
Resolving queries promptly and professionally
Working closely with the wider finance team to reconcile accounts and investigate discrepancies
Monitoring payment plans and ensuring timely follow‑up
Maintaining accurate records and updating internal systemsAbout You
Previous experience in credit control or debt recovery
Confident communicator with a customer‑focused approach
Strong organisational skills and attention to detail
Able to manage competing priorities and work to deadlines
Comfortable working independently as well as part of a teamWhat We Offer
Competitive hourly rate
Hybrid working: 3 days from home, 2 days in the office
Flexible working hours to support work-life balance
Warm, inclusive, and supportive finance team
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