Inbound Customer Service Advisor

Inbound Customer Service Advisor

Location: Arbroath

Pay: £12.71 per hour

Contract: Temporary Assignment - Initially 1 Month with Potential Extension

Start Date: ASAP

Are you passionate about delivering excellent customer service? We are currently recruiting Inbound Customer Service Advisors to join a busy and supportive team based in Arbroath.

This is an excellent opportunity for individuals who enjoy helping customers, solving queries, and working in a fast-paced environment.

Key Responsibilities

Handling inbound customer calls and enquiries professionally and efficiently
Providing accurate information and resolving customer queries
Delivering a high standard of customer service at all times
Updating customer records and systems accurately
Working collaboratively with colleagues to ensure excellent customer outcomesWorking Hours

Working 5 days out of 7, including every second weekend
Shifts operating between 7:00am and 10:00pm
Candidates must be fully flexible and available to work across these hoursWhat We are Looking For

Previous customer service experience is desirable
Excellent communication and interpersonal skills
Strong problem-solving abilities
Good IT and administration skills
A positive and professional approach to customer interactions
Flexibility to work a varied shift patternIf you are interested apply today as starts are immediate.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people