Customs Clerk
💷 £17.31 per hour | 40 hours per week | 🚛 Air & Road Freight | 📍 Customs & International Trade | Must be flexible on hours | Temporary
The Role
We’re looking for an experienced Customs Clerk to play a key role in ensuring international freight moves seamlessly, compliantly and on time from European gateways into the UK and onwards to Ireland.
This is a hands-on role where accuracy, speed and attention to detail really matter. You’ll work closely with customers, customs authorities and internal operations teams to ensure import and export requirements are met, and freight keeps moving without unnecessary delays.
🔑 Key Responsibilities
Process export documentation within 30 minutes of receiving customer information.
Prepare transportation documents and manifests for onward movement to Ireland.
Ensure export clearances and final manifests are accurate and compliant.
Complete safety and security declarations.
Cut Air Waybills (AWBs) and build flight manifests.
Work with HMRC and Border Force on customs-related matters.
Use customs systems including CDS and CHIEF.
Resolve customs and customer queries quickly and effectively.
Maintain accurate records for import, export, screening and handling charges.
Monitor customs processes and identify opportunities to improve efficiency.
Support the smooth running of a busy air and road freight operation.
🎯 What We’re Looking For
2+ years’ experience in an import, export or customs compliance environment.
Experience across air and road freight operations.
Strong knowledge of UK import/export legislation and customs regulations.
Experience dealing with HMRC and Border Force.
Working knowledge of CDS and CHIEF.
A professional qualification in Customs, Import/Export or International Trade is desirable.
Excellent IT skills, particularly Microsoft Excel.
Proven experience working within a logistics or freight environment.
💡 The Person
Accurate & organised – you understand that one mistake can cause significant delays.
Resourceful & solutions-focused – you find a way to get the job done.
Confident communicator – comfortable dealing with customers, customs authorities and colleagues.
Commercially aware – you understand the financial and operational impact of freight not clearing on time.
Driven by continuous improvement – you’re always looking for smarter, more efficient ways of working.
Resilient & adaptable – you thrive in a fast-moving environment where priorities can change quickly.
🚀 Why This Role Matters
This isn’t simply a paperwork role. Your work keeps critical freight moving.
With tight operational deadlines and high-consequence shipments, you’ll be responsible for making sure customs processes are right first time, every time — helping our customers avoid delays and ensuring freight reaches its destination when it needs to
