Customer Service Administrator

Customer Service Administrator  Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is…

Business Support
Pay rate £12.71/hour
Job type Temporary
Posted 3 September 2026

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About this job

Customer Service Administrator 

Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

we have a number of shifts available:

Tuesday to Saturday: 13:30–22:00

Sunday to Thursday: 13:30–22:00

Responsibilities as a Helpdesk / Customer Service Administrator:

Answering telephone calls and emails

Logging queries on the companies CRM system

Dealing with any live issues and investigating discrepancies

Completing KPI trackers and performance reports

Collate information and update business system

Chase internal teams to find query resolutions

Building and maintaining solid relationships with depots and customers

Requirements for this position:

Previous experience in a customer facing role

Confident speaking over the phone

Analytical working approach

Experience and knowledge of Microsoft packages

The Role:

£12.71 per hour 

Temp to permanent position

If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

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