Office Support Agent
📍 Location: Greendale
💷 Pay: £13.50 - £14.00 per hour (depending on experience)
🕒 Hours: Monday to Friday
Available Shifts:
* 5:00am - 1:30pm
* 11:00am - 7:00pm
About the Role
Recruitment Solutions are wrking with a busy and established logistics and parcel distribution company based in Greendale, looking for a reliable and motivated Office Support Agent to join their team.
This is a varied role that involves supporting day-to-day office operations, handling customer enquiries, and ensuring excellent customer service throughout the parcel delivery process.
Key Responsibilities
* Answering incoming customer calls and emails
* Assisting customers with parcel and delivery enquiries
* Updating and maintaining records using computer systems
* Processing and tracking shipments
* Liaising with drivers, depots, and customers
* General administrative and office support duties
* Ensuring customer issues are resolved efficiently and professionally
The Ideal Candidate
* Previous customer service or administration experience is desirable
* Confident telephone manner and excellent communication skills
* Good computer skills, including Microsoft Office and data entry
* Ability to work in a fast-paced environment
* Organised, reliable, and able to multitask
* Due to the location, own transport is ideally required
What They Offer
* Competitive hourly rate of £13.50 - £14.00 per hour
* Monday to Friday working pattern
* Stable, long-term opportunity within a established logistics business
* Friendly and supportive team environment
If you're looking for a varied office-based role with customer interaction and administration responsibilities, we'd love to hear from you.
Apply today with your CV to be considered
