Administrator

We’re currently recruiting for an Administrator to join a busy Service team on a temporary basis.

This is a varied administrative and coordination role, supporting engineers, customers and the wider Service function to ensure jobs are scheduled efficiently and customers receive a high level of service.

Key Responsibilities

* Schedule field-based engineers and Service Partners using a CRM system.

* Coordinate parts, deliveries, transport and relevant paperwork.

* Respond to customer enquiries by phone and email.

* Manage the Service inbox, raising and updating service cases.

* Liaise with internal teams to resolve scheduling and resourcing issues.

* Support service projects and individual customer jobs.

* Prepare relevant documentation, including risk assessments and method statements.

* Help the team achieve departmental KPIs and maintain excellent customer service.

About You

We’re looking for someone who is:

* Highly organised with strong administrative skills.

* Customer-focused with excellent communication skills.

* Confident using Microsoft Office and able to learn new systems quickly.

* Accurate and detail oriented.

* Comfortable managing multiple priorities in a busy environment.

* Proactive, reliable and able to work independently as well as part of a team.

This is an excellent opportunity for an organised administrator who enjoys a fast-paced, customer-focused environment and is confident coordinating multiple tasks at once. So, if you are looking for a new challenge, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)