Service Management Contract Jobs

IT Service Management

1 ) In ambito Service management per un contesto di war room deputata al fixing degli incident e bug:Coordinamento Live room, una sorta di war room permanenteGestione fornitori per monitoraggio chiusura fixOperatività e guida delle strutture di Post-GoLive support nella risoluzione di defect e incident e (potenzialmente) coordinare i rilasci che ne conseguonoInglese buonoEsperienza in ambito ITSM 2 ) In ambito Service management per un Gestione e monitoring dei ticket L1 r:Coordinamento Help Desk Incident ManagementMonitoraggio chiusura incidentInglese buonoEsperienza in ambito ITSM

Location: Italy    Rate:     Posted: 2022-01-12

Customer Service - Order Management

Our Client is urgently looking for a Customer Service Agents Contract inside ir35 Manchester or Liverpool Essential: Customer Service in a technical environment. Good to have - Order management experience esp. Network/Ethernet related. The ideal candidate will have experience or knowledge of Ethernet delivery, with products such as, EAD, FTTC, FTTP, Fibre on Demand. Experience of dealing with Openreach and Openreach systems would also be desired. Effective role management *Effectively manage all activities and tasks allocated to the role, within the defined targets set. *Pro-actively manage Ethernet Access Direct (EAD) orders through to completion delivering Wholesale Ethernet orders. *C

Location: Manchester    Rate: £104 - £104    Posted: 2022-01-11

Service Designer

A service designer is required to work on a 6 month initial contract. The client is looking for a candidate with the following: *Experience in service design or related role *Significant knowledge of existing and emerging service design tools, methods and practices *Ability to consider existing services, user experiences, processes and business constraints to inform the future design and required business change LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or

Location: Newport    Rate: £650    Posted: 2022-01-13

Service Designer

Service DesignerLocation: remote Design the end-to-end journey of a serviceDocument the service so that both internal and external parties can actually understand how the service worksyour work may involve the creation of, or change to, transactions, products and contentEngage with projects/ BAU UK change plan projects to provide governance and advise with service transitionTemplate, where missing, any useful documentation for ITSM teamsRaise any service risks or issues and assist in their mitigationAssist BAU ITSM functions in articulating their scopeEnsure Support models are in place and testedReport on progress of service integrationManage any improvement activities requiredUse the High-L

Location: England    Rate: £500 - £650    Posted: 2022-01-14

Service Request Analyst

Service Request Analyst -Remote/Warwick- 6 months Role: Service Request AnalystLocation: Remote/WarwickDuration: 6 months Our client, a market leading multi-national technology consultancy are looking for a Service Request Analyst, to join them on a customer-based project based in Remote/Warwick. The assignment is an initial 6-month contract and can offer a competitive daily rate via UmbrellaIn this role you will be part of an incredibly exciting and forward-thinking organisation, working with the latest technology and making a difference in what you do. Role Description: The service request Analyst is responsible for managing, tracking and reporting of the service requests, analysing the se

Location: Warwickshire    Rate: £350 - £400    Posted: 2022-01-12

Project Manager - Capital Management

Job title - Capital Management Project ManagerLocation - LondonStart date - ASAPPay Rate - £632.50 PAYE or £811 Umbrella per dayContract - 12 Months The Capital Management Project Manager role is required to lead and drive the end to end project management of initiatives within the GT2025 Capital Management Workstream scope. This Includes:Defining and owning the Workstream plan covering all GT2025 Capital Management initiatives. This includes project planning, resource planning, and dependencies managementDrive the delivery of the Workstream to agreed planManage the resourcing and financials of the Workstream according to agreed headcount and budgetIdentify and manage dependenci

Location: London    Rate: £632 - £811    Posted: 2022-01-17

Service Desk Analyst

As an IT Helpdesk Officer you will: *Support your department and/or team in a way which will contribute to its smooth and efficient operation *Log, update and close calls in a professional manner ensuring that call details are accurate and extensive enough to be used effectively by anyone in IT for purposes ranging from support provision through to call review and statistical analysis. *To provide regular updates to the IT team on progress made in relation to helpdesk incidents and user profiles/permissions in question *To act as the first point of contact for internal and external communications relating to IT service provision *Provide pro-active technical support to NICE Staff *To set up

Location: Manchester    Rate: £125    Posted: 2022-01-17

Service Designer

Service DesignerOur Public Sector client are recruiting for a Service Designer. The specialist will work closely with the IT and Digital Review team and will report directly to the Programme Manager. The role will involve regular conversations with the Chief Digital and Innovation Officer as well as contact with members of the executive leadership team as required. The project requires close working with our IT team (currently a bi-borough team) as well as wider stakeholders.The roleDiscovery and User Research - Reviewing current processes. Understanding user needs linked to Target Operating Model and visionPrototype - Develop journeys/processes for future service including relevant document

Location: London    Rate: £450 - £600    Posted: 2022-01-11

Service Delivery Manager - SC Cleared

One of our clients are looking for an experienced SC cleared Service Delivery Manager to join them on a temporary contract basis. Inside IR35 SC clearance required London/Remote Until end of May 22 initially Role Description: The Service Delivery Manager will act as the Category, Quality and technical Project Manager for the development of the Cyber Virtual Learning Environment (C-VLE) in support of the Joint Cyber User. They will provide: In-depth Technical knowledge of the Defence Learning Environment (DLE) Rubrik; Defence Learning Environment Tool Set; Experience in Category Management; Quality Assurance and knowledge of the defence Cyber environment to support Service Management o

Location: London    Rate:     Posted: 2022-01-13

Service Desk Engineer

The Service Desk Engineer will work within the Operations team and will be responsible for providing users with remote and desk side technical support across all facilities.Main responsibilitiesTo troubleshoot Service Desk tickets within service level targets to ensure a high level of customer service is provided.To have extensive knowledge of Windows 10 O/S and Office 365 suite.To escalate tickets to the Infrastructure team or third parties such as external support or maintenance companies, as appropriate, to ensure the timely resolution of calls.To provide telephone support answering, logging and prioritising Service Desk tickets to ensure that the service level targets are met.Experience

Location: Manchester    Rate: £175 - £205    Posted: 2022-01-17