Service Management Contract Jobs

Service Desk Support

Service Desk Support Position bei unserem Kunden aus dem Dienstleistungsbereich in Bern zu besetzen. Ihre Aufgaben:Bearbeiten von Störungen, Anfragen via Telefon und Webtickets sowie von Netzwerk- und KommunikationsproblemenWarten von PCs, Peripheriegeräten, Servern, Netzkomponenten und KommunikationsmittelnDurchsetzen von Installations- und Konfigurationsvorgaben sowie Partizipieren in der Koordination der LieferantenMitwirken bei der Überwachung der Hardware, Software und Netzwerkverfügbarkeiten neben dem Führen der Hardware, Software und NetzinventareErstellen von Anleitungen und Checklisten sowie Unterstützen bei der Implementierung von Kommunikationsmitteln, Hardware, Software u

Location: Bern    Rate:     Posted: 2022-06-20

Service Delivery Manager (SC/ DV)

Reporting into the End User Services (EUS) Service Line Lead (SLL), the EUS Deputy Service Line Lead is responsible for scheduling the daily operational activities across teams located in the Service Line focussing on operational activities together with assisting key Projects for and on behalf of the end Custome. Projects largely comprise of Change Management. The EUS DSLL will be an initial escalation point for four (4) Team Leads in place who are responsible for the delivery from the following teams to the end users: *covering conference rooms, VIP customers, Drop in Customers Support *Desktop & Laptop Support *IMAC *Managed Print *Warehouse *Hardware Assessment *Software Build Team

Location: Reading    Rate: £500 - £600    Posted: 2022-06-22

Head of Risk and Risk Management

Head of Risk and Risk Management System Needed!! 3 months contract £300 A DAY! I am currently looking for a Head of Risk and Risk Management Candidate for an NHS Trust based in South of England. The ideal candidate should have experience in: Incident reporting and management systemInvestigations managementComplaintsLitigation and inquestsBUT ALSOAct as the Trust's expert for risk management and use their detailed knowledge to analyse levels of risk management practice across the organisation, interpreting evidence and using well-developed judgement skills to assess working practices.Maintain specialist knowledge of any national and local policy and best practice relating to risk man

Location: England    Rate: £300 - £300    Posted: 2022-06-24

SC Cleared Service Transition Manager

Role: SC Cleared Service Transition Manager Length: 12 Months Location: Milton Keynes/Remote (Hybrid 2 days on-site) IR35 Status: Outside Daily Rate: £350-360 SC Cleared Service Transition Manager required for the day-to-day Service Transition activities, making recommendations on go-live, early-life support and service acceptance. They ensure established Service Transition methods and procedures are utilised for efficient and prompt handling of all requests to the Service Transition team. You will manage the transition of products or services into BAU service, ensuring they meet the acceptance criteria. Responsible for ensuring that the acceptance criteria is clear and covers all a

Location: Milton Keynes    Rate: £350 - £360    Posted: 2022-06-21

Service Desk Support M365 Workplace

Service Desk Support Position bei unserem Kunden aus dem Dienstleistungsbereich in Bern zu besetzen. Ihre Aufgaben:Bearbeiten von Störungen, Anfragen via Telefon und Webtickets sowie von Netzwerk- und KommunikationsproblemenWarten von PCs, Peripheriegeräten, Servern, Netzkomponenten und KommunikationsmittelnDurchsetzen von Installations- und Konfigurationsvorgaben sowie Partizipieren in der Koordination der LieferantenMitwirken bei der Überwachung der Hardware, Software und Netzwerkverfügbarkeiten neben dem Führen der Hardware, Software und NetzinventareErstellen von Anleitungen und Checklisten sowie Unterstützen bei der Implementierung von Kommunikationsmitteln, Hardware, Software u

Location: Bern    Rate:     Posted: 2022-06-23

Service Desk Analyst - Shift basis

We have a requirement for 8 Service Desk Analysts working on a shift basis covering 7am-7pm and 7pm-7am. 4 days on 4 days off. This will be an onsite role based in Ascot. You will be responsible for answering calls and self service tickets on a busy service desk, taking the details and providing a first line fix e.g. password reset or assigning to the correct resolver group. You will need to have experience of answering calls and have excellent written and verbal communication skills. Essential skills include: - Previous service desk or call centre experience is essential - Incident & request Management process adherence - Ability to take detail, and communicate clearly using common langu

Location: Ascot    Rate:     Posted: 2022-06-24

SERVICE DESK SUPPORT - ONSITE COVENTRY, INSIDE IR35

SERVICE DESK SUPPORT MUST HAVE GOOD COMMUNICATION AND CUSTOMER SERVICE SKILLS FOR DEALING WITH IT ISSUES OVER THE PHONE ASAP START - WEEK COMMENCING 27TH JUNE (FLEX) 1 MONTH INITIAL CONTRACT AND THEN ROLLING INSIDE IR35 - MUST WORK VIA UMBRELLA COMPANY FULL TIME ONSITE - COVENTRY/WARWICK £120 PER DAY LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and

Location: Warwickshire    Rate: £120 - £130    Posted: 2022-06-24

Service Desk Analyst - SC Cleared - Chippenham

One of our clients are looking for an experienced Service Desk Analyst to join them on a contract basis. Inside IR35 SC clearance required 3-6 months initially Based in Chippenham Service desk - Receiving escalated tickets from 1st line and progressing to resolve whilst providing input to 1st line to assisting in uplifting their skillsets. Escalating tickets within appropriate timeframe to 3rd Line and where possible uplifting your own skillset alongside them. Liaising with management and Service delivery teams to fulfil customer queries and requirements. This role will require good customer service and communications skills as well as technical and hands on experience as it will includ

Location: Chippenham    Rate: £275 - £325    Posted: 2022-06-17

SC/ DV 2nd Line Support Engineer - 24/ 7 Shifts

Our client has an exciting opportunity available for a 2nd Line Support Engineer to support the existing Shared Service to provide support on a 24/7 shift pattern. The role will involve: *Incident Management: Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution in conjunction with the 3rd parties, keeping the Service Desk record in both Toolsets updated in accordance with agreed Work Instruction and assign any escalations to 3rd Line. *Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular events/notifications occur. *Problem Management: Will manage, monitor and resolve Problems in acc

Location: Bracknell    Rate:     Posted: 2022-06-20

APPLICATIONS ANALYST DEVELOPER - 6 MONTHS, REMOTE, INSIDE

We are looking for someone with SITS experience primarily, and the ideal candidate will also have knowledge of other HE applications used in student management processes including Scientia Timetabling products, MSL (election management), Libcal, SEAtS, PowerBI, Raisers Edge, Room Service, and MS SQL. We'd also like them to have experience of incident management and prioritisation using ITiL best practice. PLEASE DO GET IN TOUCH FOR FULL JOB SPEC AND DETAILS. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise

Location: England    Rate: £300 - £500    Posted: 2022-06-21