Passenger Operations Supervisor
An opportunity has arisen for a Passenger Operations Supervisor with experience in transport operations, staff management and compliance monitoring to join a busy Passenger Transport team within a Local Authority environment.
This role is primarily responsible for overseeing the day-to-day delivery of managed passenger transport services, ensuring operational efficiency, safeguarding compliance and high service standards across the network. The successful candidate will manage Drivers and Passenger Assistants directly while supporting service improvements and operational performance across the department.
Working within the Transport Services team your main duties include:
·Managing and supervising Drivers and Passenger Assistants across the passenger transport operation
·Monitoring operational performance and ensuring passenger journeys are delivered safely and efficiently
·Carrying out vehicle spot checks to ensure legal and safety compliance requirements are met
·Ensuring staff compliance with Enhanced DBS checks, Driver CPC, MiDAS, PAT's and other mandatory training requirements
·Assisting with the delivery and coordination of staff training, development and risk management procedures
·Liaising with internal departments, schools, parents/guardians and stakeholders regarding passenger transport requirements
·Producing operational, financial and performance reports for senior management and stakeholders
·Assisting with budget monitoring, savings plans and resource management
·Managing staff performance, sickness monitoring, recruitment and team communication
·Supporting compliance with road traffic legislation, safeguarding procedures and health & safety regulations
·Providing operational cover within the Passenger Operations office on a rota basis between 6:30am and 6:00pm
Previous experience within Passenger Transport, Fleet Operations, Logistics or Transport Coordination is essential for this role. Experience within a Local Authority or public sector environment would also be beneficial.
For this position you will ideally have:
·Experience managing operational transport staff
·Knowledge of transport legislation and safeguarding requirements
·Experience monitoring compliance and training records
·Strong communication and stakeholder management skills
·Experience producing reports and managing operational performance
·The ability to work within a fast-paced operational environment and respond to service issues effectively
For a full description and further information on the role, please call Phoebe Kingston at Carrington West on (phone number removed) or email (url removed)
What you need to do now:
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy, please contact Phoebe at Carrington West on (phone number removed)
Footnote:
If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current job for now, we always welcome calls from Highways, Traffic & Parking professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years' experience in this market. Please call Phoebe at Carrington West on (phone number removed) for more information.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us
