Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on a 9-month fixed-term contract basis. The business are located on the Nottinghamshire/Derbyshire boarder.
This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt.
Key Responsibilities:
* Manage a portfolio of approximately 700 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms
* Maximise cash collection while maintaining positive customer relationships
* Record all customer interactions accurately using the company's credit management system
* Assess customer creditworthiness and support effective credit risk management
* Monitor customer accounts to identify and minimise the risk of bad debt
* Review customer trading activity and manage accounts that exceed agreed credit limits
* Work closely with Sales and Distribution teams to resolve account issues and support business growth
* Investigate, log and resolve customer account queries in a timely manner
* Reconcile customer accounts where required
* Process customer card payments and monitor daily banking receipts
Person Profile:
* Previous experience within a credit control or accounts receivable environment is desirable
* Excellent communication and relationship-building skills
* Strong numerical accuracy and attention to detail
* Good negotiation and problem-solving abilities
* The ability to prioritise workload and meet challenging deadlines
* A proactive and adaptable approach to customer service
* Confidence working with finance systems and Microsoft Office applications
Due to the location of the business, you will need to hold a valid driving licence to commute to the office location.
The role is offering a hybrid setup of 2 days office based and 3 days from home.
Due to the nature of the role being a 9-month contract, you must be available to start at short notice and must be able to commit to the duration of the contract length
