Voice Services Software Engineer
Contract | £375/day Umbrella | Ipswich (3 Days Onsite) | Until March 2027
REED Technology are working with a leading telecommunications and technology organisation who are seeking a Voice Services Software Engineer to support the development of a next-generation voice and contact centre platform.
This role will focus on building and enhancing call service applications within a cloud-based environment, integrating modern AI capabilities into voice services while maintaining highly available telecoms platforms.
Key Responsibilities
Develop and maintain Java-based voice and call service applications.
Build functionality within large-scale telecoms and contact centre environments.
Work with cloud-based voice service platforms and communications technologies.
Support integrations with Speech AI and conversational AI services.
Contribute to the development of a new strategic communications platform.
Work closely with DevOps teams to enhance CI/CD pipelines and deployment processes.
Collaborate with architects and engineering teams to deliver scalable voice solutions.Skills and Experience
Strong Java development background.
Commercial telecoms, VoIP or unified communications experience.
Experience developing SIP or call-handling applications.
Exposure to telecom application frameworks such as Rhino SLEE, JAIN SLEE, SIP Servlets or Oracle OCCAS.
Understanding of cloud-based service platforms.
Experience working within Agile software engineering environments.Desirable Experience
Contact centre platforms.
Speech AI, conversational AI or voice automation technologies.
CI/CD tooling and DevOps practices.
Cloud platforms such as AWS, Azure or GCP.This is an excellent opportunity to work on a major communications transformation programme involving emerging AI technologies and modern voice platforms. Please apply using the link provided
