Housing Officer (Temporary Contract)
Location: London
Rate: £28-30
Contract: Temporary
Recruitment Partner: Hyperion Partners
Hyperion Partners are currently recruiting on behalf of a respected Housing Association for an experienced Housing Officer to join their team on a temporary basis.
This is an excellent opportunity for a housing professional who is passionate about delivering outstanding resident services, managing tenancies effectively, and contributing to the creation of safe, sustainable communities.
The Role
As a Housing Officer, you will be responsible for managing a designated patch of properties and delivering a comprehensive housing management service. You will act as the primary point of contact for residents, ensuring tenancy-related matters are handled professionally and efficiently.
Key Responsibilities
* Manage a portfolio of residential tenancies.
* Conduct tenancy sign-ups, reviews, audits, successions, assignments, and mutual exchanges.
* Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches.
* Support residents to sustain their tenancies and access relevant support services.
* Carry out estate inspections and identify opportunities for service improvement.
* Work collaboratively with internal teams, contractors, and external agencies.
* Manage low-level rent arrears and support income recovery initiatives.
* Respond to resident enquiries and complaints in a timely and customer-focused manner.
* Maintain accurate records and case management notes.
About You
* Previous experience working as a Housing Officer or within a housing management environment.
* Strong understanding of housing legislation, tenancy management, and ASB processes.
* Excellent communication and stakeholder management skills.
* Ability to manage a diverse caseload and work independently.
* Strong problem-solving and conflict-resolution abilities.
* Experience using housing management systems and Microsoft Office.
* Full UK driving licence and access to a vehicle is desirable.
Why Apply?
* Opportunity to work with a well-established social housing provider.
* Competitive hourly rate.
* Immediate start available.
* Flexible temporary contract with potential for extension.
* Dedicated support from the specialist Housing team at Hyperion Partners.
If you are an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you
