Location: Swindon (Hybrid – 2 days per week onsite: every Wednesday and one additional day)
Contract: Initial 3-Month Contract
Rate: £375 per day (Umbrella)
IR35 Status: Inside IR35
Security Clearance: BPSS required
About the Role
We are seeking an experienced HR Operations Advisor to join an organisation on an initial three-month contract. This is an excellent opportunity for an HR professional with strong employee relations experience to provide expert operational HR support within a collaborative and fast-paced environment.
Working closely with managers and key stakeholders, you will deliver practical HR advice across a broad range of people matters, ensuring compliance with employment legislation, organisational policies and HR best practice. You will play a key role in supporting managers, resolving employee relations issues, contributing to organisational change initiatives and driving continuous improvement across HR services.
Key Responsibilities
As HR Operations Advisor, you will:
* Provide expert HR advice and guidance to managers and employees on HR policies, procedures and employee relations matters.
* Manage a varied employee relations caseload, including disciplinary, grievance, absence management, capability and performance cases, ensuring timely and compliant resolution.
* Coach and support managers to make effective, consistent and legally compliant people management decisions.
* Act as an escalation point for operational HR queries, resolving issues through the appropriate application of policies and procedures.
* Build and maintain strong working relationships with managers, employees and key stakeholders across the organisation.
* Support organisational change programmes by providing HR guidance throughout implementation.
* Assist with recruitment activities, including coordinating job descriptions, supporting hiring managers and maintaining recruitment records.
* Maintain accurate employee records and update HR systems in accordance with data protection requirements.
* Analyse HR data and trends, producing reports and identifying opportunities for service improvement.
* Contribute to HR projects and continuous improvement initiatives to enhance HR processes and service delivery.
* Ensure all HR activities are carried out in line with employment legislation, organisational policies and HR best practice.
* Escalate complex or high-risk matters where appropriate.
About You
To be successful in this role, you will have:
* Demonstrable experience in an HR Advisory or HR Operations role.
* Proven experience managing employee relations cases, including disciplinary, grievance, absence and performance matters.
* CIPD Level 5 qualification (or above), or equivalent practical HR experience.
* A strong understanding of UK employment law and HR best practice.
* Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
* Strong organisational skills with the ability to manage multiple priorities and work independently.
* Sound judgement when interpreting and applying HR policies and procedures.
* Experience using HR information systems and maintaining accurate employee records.
* A customer-focused approach with a commitment to delivering a high-quality HR service.
Desirable Experience
It would be advantageous if you have:
* Experience using Oracle Fusion HR.
* Experience supporting organisational change programmes.
* Experience analysing HR metrics and producing management information.
* Previous experience working within the public sector or a large, complex organisation.
* Knowledge of pension administration processes.
Working Arrangements
* Hybrid working model.
* Mandatory onsite attendance in Swindon every Wednesday and one additional day each week (this requirement is fixed).
* This role must be undertaken within the United Kingdom
