Overview:
One of my local government clients is looking for an experienced Business Support Officer to join the Deprivation of Liberty Safeguards (DoLS) Service at Bromley Council on a 6-month temporary contract. This role supports the delivery of statutory responsibilities under the Mental Capacity Act and provides essential administrative support to the DoLS team.
Working within a hybrid model (minimum two days in the office), this position is ideal for a candidate with previous experience supporting a DoLS service and confidence in managing administrative processes in a fast-paced environment.
Key Responsibilities:
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Experience within a local authority or council is essential.
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Provide day-to-day administrative support to the DoLS service.
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Process referrals related to Deprivation of Liberty applications.
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Liaise with professionals and external agencies to coordinate and progress applications.
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Maintain accurate records in compliance with GDPR and local procedures.
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Use relevant systems including Liquid Logic and Iproc Fusion to manage data and process invoices.
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Support the team in delivering a high-quality, efficient and customer-focused service.
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Handle sensitive information with a high level of discretion and professionalism.
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Communicate clearly and effectively with internal stakeholders and external partners.
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Ensure all work is completed in line with relevant DoLS legislation and safeguarding standards.
Essential Skills and Experience:
To be shortlisted, candidates must demonstrate the following:
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Experience working within a DoLS service or similar health and social care setting.
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Basic understanding of DoLS legislation and its application.
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Strong written and verbal communication skills.
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Good working knowledge of Microsoft Office applications (Word, Excel, Outlook, Internet).
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Proficiency in using Iproc Fusion for invoice processing.
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Experience using Liquid Logic case management system.
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Understanding of confidentiality and data protection in line with GDPR.
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Ability to work independently and as part of a team.
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Strong interpersonal skills with a professional and clear communication style