Anyone out there who is with Accountsnet and noticed a drop in user experience? Please DM me if you have.
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Originally posted by RasputinDude View PostAnyone out there who is with Accountsnet and noticed a drop in user experience? Please DM me if you have. -
Me too. Very slow responses, if at all. I thought about leaving last year but my accountant promised she would improve. Then she left without telling me, leaving me with someone even less reactive than her.Comment
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Originally posted by Blast View PostMe too. Very slow responses, if at all. I thought about leaving last year but my accountant promised she would improve. Then she left without telling me, leaving me with someone even less reactive than her.Comment
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I’ve been happy with the service but my heart sank when I heard they had been taken over by JSA. I had left JSA years ago because of the price hikes and the service getting worse.
They’ve now started charging for extras that they used to do as part of the monthly package.Comment
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AccountsNet appear to be awful now. I moved months ago but a friend hasn't and has had several missed deadlines now, despite trying to prompt them to get things completed.
Hardly surprising, given that JSA ruined CleverAccountants and the other acquisitions they messed up. JSA aren't a good accountancy firm.
Get rid of them and use an accountancy firm with better reputation.Last edited by rogerfederer; 6 October 2020, 13:06.Comment
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Originally posted by RasputinDude View PostAnyone out there who is with Accountsnet and noticed a drop in user experience? Please DM me if you have.
Anyway, just post the facts openly here. There is no point in hiding the fact AccountsNet are on the road to ruin.Comment
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Originally posted by rogerfederer View PostAccountsNet appear to be awful now. I moved months ago but a friend hasn't and has had several missed deadlines now, despite trying to prompt them to get things completed.
Hardly surprising, given that JSA ruined CleverAccountants and the other acquisitions they messed up. JSA aren't a good accountancy firm.
Get rid of them and use an accountancy firm with better reputation.Comment
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Its interesting because Accountsnet still have their own website up offering their prices, whereas JSA have a separate website with their higher prices, I wonder when the discrepancy will end if they are one and the same now following the takeover, or will Accountsnet continue as is?Comment
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Originally posted by rogerfederer View PostAccountsNet appear to be awful now. I moved months ago but a friend hasn't and has had several missed deadlines now, despite trying to prompt them to get things completed.
Hardly surprising, given that JSA ruined CleverAccountants and the other acquisitions they messed up. JSA aren't a good accountancy firm.
Get rid of them and use an accountancy firm with better reputation.
First time it’s happened since I joined and it’s only after JSA have taken over the service has gone crap. I’m looking around for a small local accountant again.Comment
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