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SJD Accountancy & responding to emails

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    SJD Accountancy & responding to emails

    Does anyone else have problems in general with SJD Accountancy not answering questions in emails.

    I know what they have had email problems this week and did loose a number of emails but this is something different.

    They seem to be very quick to respond to an email but not very quick to actually answer a question.

    Perhaps it's just me. I don't know but it is very strange.

    #2
    Originally posted by s2budd
    Does anyone else have problems in general with SJD Accountancy not answering questions in emails.

    I know what they have had email problems this week and did loose a number of emails but this is something different.

    They seem to be very quick to respond to an email but not very quick to actually answer a question.

    Perhaps it's just me. I don't know but it is very strange.
    I find they get back ber quickly (same day) and with an answer. There have been some discussions about SJD in previous posts and there was a feeling from some posters that different branches' service is different, but mine is great. Email Simon - he does seem very good at sorting out these problems.

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      #3
      I have a very helpful lady called Suzanne that is most helpful...she always calls me back quickly, in spite of my daft questions and has proven to be very helpful to me.

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        #4
        I normally get an email back within one day which is fine for me.
        SA says;
        Well you looked so stylish I thought you batted for the other camp - thats like the ultimate compliment!

        I couldn't imagine you ever having a hair out of place!

        n5gooner is awarded +5 Xeno Geek Points.
        (whatever these are)

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          #5
          I always get an email back within one working day (London office).

          Not asked them anything for a while though.

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            #6
            I always get an email back within 24 hours as well; no problems there.

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              #7
              I dont use them , but if you slag him off on here , he comes out blazing.
              What happens in General, stays in General.
              You know what they say about assumptions!

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                #8
                Originally posted by MarillionFan
                I dont use them , but if you slag him off on here , he comes out blazing.
                So true
                I am planning to switch from SJD to save some money. Is Nixon williams any good ?

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                  #9
                  Originally posted by andy
                  So true
                  I am planning to switch from SJD to save some money. Is Nixon williams any good ?
                  Nixon Williams are very good - I've had no problems with them...apart from when the send me forms saying that the VAT man wants some money which upsets me.
                  Call the cops

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                    #10
                    Originally posted by freakydancer
                    Nixon Williams are very good - I've had no problems with them...apart from when the send me forms saying that the VAT man wants some money which upsets me.
                    or corporation tax

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