There seems little forum for me to rectify the failings of my last agency, Aston Carter. My only recourse is to take my business elsewhere, which I have done, and to inform others of my terrible experience in the hope they will not have to suffer the issues I did, which is what I'm doing here.
I submitted an invoice to Aston Carter in September 2011. It was paid last week, 9 months later, after much wailing and gnashing of teeth!
Repeated attempts to communicate were met with silence... not only from the payments team but also my so-called agent. No-one was ever available, phone calls were never returned, and as of this day, not a single email replied to!
Luckily I had a contact in the HR team of the company my services were contracted to. With a little bit of pressure from them, Aston Carter coughed up.
Did they really think that if they just stone-walled me they could get away with not paying? Were they waiting for legal action (an expensive avenue which I was reticent to explore) before they did anything?
Do yourselves a favour, take your business elsewhere. Aston Carter is not worthy of your business and not worth the pain of having to deal with.
Thank you for listening - my rant is over!
I submitted an invoice to Aston Carter in September 2011. It was paid last week, 9 months later, after much wailing and gnashing of teeth!
Repeated attempts to communicate were met with silence... not only from the payments team but also my so-called agent. No-one was ever available, phone calls were never returned, and as of this day, not a single email replied to!
Luckily I had a contact in the HR team of the company my services were contracted to. With a little bit of pressure from them, Aston Carter coughed up.
Did they really think that if they just stone-walled me they could get away with not paying? Were they waiting for legal action (an expensive avenue which I was reticent to explore) before they did anything?
Do yourselves a favour, take your business elsewhere. Aston Carter is not worthy of your business and not worth the pain of having to deal with.
Thank you for listening - my rant is over!
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