Galaxy S4 Mini SIM not recognised

[quackhandle]

In the middle of playing Chess on it then the error comes up with "SIM not recognised", what a pi$$er! Apparently its quite a known problem (can be caused by upgrade to KitKat, but I was on Jellybean).

So, tried all things to sort it out, factory reset, etc but nada, so have a new one being send out today from O2 business support.

Shame, as I thought it was a smashing phone, but only had it since Nov'13 and before that my Nokia C7 worked for 3 years solid, not one issue.

I'm going back to Morse code. -.-. ..- -. - ...

qh

[kevpuk]

Can't comment on the S4, but my previous phone did this quite frequently and was most annoying - an HTC One (M7). In the end, it *did* turn out to be software/firmware, as an HTC update finally cured it for me.

[quackhandle]

Can't comment on the S4, but my previous phone did this quite frequently and was most annoying - an HTC One (M7). In the end, it *did* turn out to be software/firmware, as an HTC update finally cured it for me.

Cheers for the heads up. The guy on O2 tech support did say make sure you get the KitKat update from them and not via web/google.

qh