Right
I am completely cheesed off with my bank - Bank of Scotland. The account had issues being set up - forms lost internally, security is a mare, I couldn't transfer money to my personal account (not that functionality) helpdesk couldn't help, & I have now managed to disable both internet and phone banking ( they are linked) , I now have to fill in a form which came through snail post & send it back through the post to start getting the accounts re-enabled. Added to which they "forgot" to set up an ability for me to pay in the branch - rarely needed, but was this week
Although they have a business manager he will never ring me back I've only been with them 6 weeks
I want a simple, easy to manage account. I want to be able to check my account on-line, pay myself & hector online, be able to pay in the odd bit of money locally, and not have to remember 10 different passwords! And if some password gets messed up, I don't want to have to wait weeks while we pllay pass the parcel with bits of paper. I want to reset it on the phone - don't mind them sending the new password through the post though.
Any suggestions. I have spoken to Alliance & leicester - they seem reasonable,are they any good? Who else have people got experience of? Banking blurb on websites can look good, but what actually WORKS? Bearing in mind that I count as a startup at present
I am completely cheesed off with my bank - Bank of Scotland. The account had issues being set up - forms lost internally, security is a mare, I couldn't transfer money to my personal account (not that functionality) helpdesk couldn't help, & I have now managed to disable both internet and phone banking ( they are linked) , I now have to fill in a form which came through snail post & send it back through the post to start getting the accounts re-enabled. Added to which they "forgot" to set up an ability for me to pay in the branch - rarely needed, but was this week
Although they have a business manager he will never ring me back I've only been with them 6 weeks
I want a simple, easy to manage account. I want to be able to check my account on-line, pay myself & hector online, be able to pay in the odd bit of money locally, and not have to remember 10 different passwords! And if some password gets messed up, I don't want to have to wait weeks while we pllay pass the parcel with bits of paper. I want to reset it on the phone - don't mind them sending the new password through the post though.
Any suggestions. I have spoken to Alliance & leicester - they seem reasonable,are they any good? Who else have people got experience of? Banking blurb on websites can look good, but what actually WORKS? Bearing in mind that I count as a startup at present
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