Giant & P45

[Orangutan]

I have been waiting for Giant to pay my last invoice with them.
The scheduled pay date was yesterday and (surprisingly) the invoice was paid in full and on time.

However, I went into the Giant portal this morning to request my P45 and the menu option has vanished ! (It was there yesterday before I could print of my payroll summary)

Am I right to be paranoid and expect trouble ?

[Burdock]

Contact your CSM and tell him/her.

Mine was surprisingly helpful, and manually ordered the P45.

[Lewis]

I couldn't do it via my portal - said I had outstanding expenses, which I did because they were too slow to process them despite being given 5 days to do it! I had to call my new CSM who could not have been more unhelpful and rude if she tried. In the end I had to call and ask to speak to someone else who was more helpful. In the end it took over a month to get it. Once you say you are leaving they seem to lose all interest - including things they must do by law. Has anyone got a P60 from them yet? I haven't ...

[Orangutan]

Thanks for the reminder of P60 - I'd forgotten about that

[timh]

They had 3 weeks to process my final set of expenses, but they still couldn't manage to sort it out in time for the last pay slip. Thankfully I ended up talking to an extremely helpful woman called Jessica who managed to get an extra payment issued for the couple of hundred quid I would have had extra if the expenses had gone through properly.

I actually felt a bit bad about leaving, after that - first good service I'd had from them in months! She sorted out my P45 quickly too.

So, there are some good ones there - if your CSM is crap try going through their main switchboard and asking if there's anyone else you can speak to.

[Lewis]

B&st&rds! They told me all they could do was cancel the expenses.

Plus after my CSM lied to me (pretending she hadn't recieved something which I had discovered she had) I said I didn't want to use her anymore - did anything change ... nope!

I am so annoyed with them ...

[Solidec]

How long do they have to send out P60's? Was it not 19th may? I haven't got mine yet, but P45 came a couple weeks ago after incessent badgering. They are a complete outfit of cowboys and I am very very glad I no longer deal with them.

[Lewis]

How long do they have to send out P60's? Was it not 19th may? I haven't got mine yet, but P45 came a couple weeks ago after incessent badgering. They are a complete outfit of cowboys and I am very very glad I no longer deal with them.

I just phoned them. They will be sent out late May early June. Although I believe by law they should send them by May 31st (http://www.hmrc.gov.uk/sa/employer.htm).

[lilfreckles]

This is why Giant was very good when composite..but NOW they ARE VERY VERY BAD!!!

Wouldnt touch with a barge pole!!

[Bigbird]

Those of you who have left Giant (or anyone that you would be classed as an employee of really), if you finished before 5th April and have had a P45 you do not get a P60 as well.

If you were still "live" on 5th April and have not had a P45 then you should expect a P60 by 31st May.

HTH.