Changing bank

[Mr.Whippy]

Cater Allen easy website and always on the end of the phone, never had an issue getting through, the only drawback unless you have a massive warchest interest is nil

Even with a massive warchest, the interest is pitiful.

I'm with Cater Allen, no complaints (or fees) here.

[2BIT]

As someone who tried to open a "free" Abbey account, and after almost 5 weeks with no bank account while they messed about, I would avoid them like the plague. Strangely enough I then contacted Natwest who instantly opened an account (under 24 hours) and were super efficient. Be very very careful. Free is only any good if it actually works, or you actually get it.

If you search Santander or Abbey complaints in Google, you will see what I mean.

yup whilst they are great for my mortgage they cocked up a new bank account royally - I ended up complaining and getting £50 back but I would not believe the hype the santander sales bod gives you

[bellymonster]

HSBC have served me well but they do insist on charging if you want monthly paper statements which I thought was a bit of a cheek.

Also came in handy when trying to get a mortgage with First Direct. The advisor was able to have a sneak at my business account, saw there was plenty of dosh going in and approved the mortgae there and then.
Saved a lot of hassle of providing 3 years accounts etc.

They also fobbed me off with a charge card, free for first year, but £25 there after when they could have told me to just apply for a debit card.

So, in summary a couple of problems but on the whole very satisfied.

[norrahe]

Again Cater Allen, never had a problem.

[SueEllen]

HSBC have served me well but they do insist on charging if you want monthly paper statements which I thought was a bit of a cheek.

Why do you want monthly paper statements?

You can just download the online ones if you want to check your account monthly, and then file the paper ones away when you get them in the post.

My life is over run with bl**dy paper. Every time I shred a load I find more I have to shred and I had to buy an industrial shredder to deal with it.

QUOTE=bellymonster;1250073]
They also fobbed me off with a charge card, free for first year, but £25 there after when they could have told me to just apply for a debit card.
[/quote]
Had no problem getting a debit card. At the moment having a problem with getting a new CC out of them but will be sorted out soon.

[Sausage Surprise]

Another vote for Cater Allen...no probs in 6 years

[TestMangler]

Another vote for Cater Allen...no probs in 6 years

WHS......as long as you've got five grand, no charges.

I have personal and business with them. Good t'interweb banking and exceptionally good phone service too.

Only drawback, as someone else stated, is their F.P. sucks.

[JoJoGabor]

WHS......as long as you've got five grand, no charges.

I have personal and business with them. Good t'interweb banking and exceptionally good phone service too.

Only drawback, as someone else stated, is their F.P. sucks.

My account with Cater Allen was at 0.00 for nearly 2 years - and they still didn't charge. And everyone I've spoken to seems quite switched on. Not a Bob Shawadiwadi in earshot!

[Svalbaard]

Are Cater Allen fee-free again?

I was with them about 7 years ago when they were independent, and they were fee-free then. But then they were taken over by Abbey National and within months the interest rate structure had been overhauled in a downward direction and a monthly flat fee had been introduced.

[SeekingIT]

Cater Allen

Excellent Service - Before they had Web interface, Still Excellent Service Now - 10 years.......