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M & S Outsources to Tata
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we should have a referendum to leave the world"Never argue with stupid people, they will drag you down to their level and beat you with experience". Mark Twain -
It seems the jobs will stay where they are. However Tata will be used to cut their cost. So the quality will go down.
M&S have much to learn.Comment
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Originally posted by BrilloPad View PostIt seems the jobs will stay where they are. However Tata will be used to cut their cost. So the quality will go down.
M&S have much to learn.In Scooter we trustComment
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Originally posted by BrilloPad View PostIt seems the jobs will stay where they are. However Tata will be used to cut their cost. So the quality will go down.
M&S have much to learn.
Keep people on and reduce as offshore team grow and replace (offshore team 1 DBA can cover 8 clients etc) - some cost savings passed to client
All will work will until a major indecent happens and original staff have all leftComment
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Originally posted by tarbera View PostSimples
Keep people on and reduce as offshore team grow and replace (offshore team 1 DBA can cover 8 clients etc) - some cost savings passed to client
All will work will until a major indecent happens and original staff have all left
The quality of the service will dive.
And locals are being expected to compete on price, not quality, with cheaper hires from India.
The whole way the outsourcers, including Tata, operate needs proper public debate and our borders and intelletual property need protecting.
There has got to be incentives for employers to hire and train locals and not fly in cheap imports just to superficially save a few quid in the short term.Comment
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Originally posted by NigelJK View PostThat's the rub it's saving £30M by 20/21.
I see a number of companies have started to insource again in the last few years! M&S are about 20 years behind the curve here.Comment
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I've not seen an outsource yet that actually saves money in the long term. At worst it leads to extinction through loss of IP, strategic control and in most cases greater, not less, costs.
We've given away our control over IT strategy and spending, outsourcer can you do it cheaper and better and in line with our needs, err no we've got you over a barrel
Worse try selling to businesses that have outsourced. Customer reckons I've got a great product at a great price and they want to buy it. But the outsourcer will kill the deal every time if they can because they're interested in their business and not mine If they can't kill the deal they'll put technical obstacles in the way, a sort of work to rule. Want any changes their side, that's £500 plus paperwork plus a T&M charge. Want to use an API, nope not if it's not specified by standards and their contract and they'll charge the client 10x what you cost to provide it if they insistComment
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